Privacy Policy
PRIVACY NOTICE – ControlPro (Pty) Ltd
* This privacy notice is issued by ControlPro (Pty Ltd (Co reg. 2015/341289/07) hereafter referred to as ControlPro.
INTRODUCTION
ControlPro respects your privacy and takes it very seriously.
The purpose of this policy is to describe how we collect, use, disclose and store your personal information. It is also to describe the choices available to you regarding our use of your personal information and how you can access and update this information.
APPLICATION
This policy applies to you when you visit our website; namely, https://www.controlpro.works and/or www.controlproconsulting.co.za
SCOPE
Your personal information includes information we collect when you:
- visit our website;
- apply or subscribe to our website, newsletter or other ControlPro services;
- create a user account on our website and when you add to and manage your personal profile;
- contact or communicate with us or our customers via the website;
- submit responses to relating to our services or products;
- submit responses to surveys or polls, provide feedback, rate companies, or make available any other content on the website;
- opt-in to marketing communications;
- make your information available on the website
- download any information from the website
It excludes:
- information that has been made anonymous so that it does not identify a specific person;
- permanently de-identified information that does not relate or cannot be traced back to you specifically; and
- non-personal statistical information collected and compiled by us and information that you have provided voluntarily in an open, public environment or forum including (without limitation) any blog, chat room, community, classifieds, or discussion board. Because the information has been disclosed in a public forum, it is no longer confidential and does not constitute personal information subject to protection under this policy.
ACCEPTANCES AND CHANGES
You must accept all the terms of this policy when you register for any of our services. If you do not agree with anything in this policy, then you may not register for and use any of the services. You may not access our website or use our services if you are younger than 18 years old or do not have legal capacity to conclude legally binding contracts.
CONSENT
We will obtain your consent to collect, use, disclose and store personal information:
- in accordance with applicable law (POPIA, Chapter 3, section 11); and
- at the time you provide us with any registration information or optional information.
INFORMATION COLLECTION & USE
ControlPro is the sole owner of the information collected on this site and via other channels. We will not sell, share, or rent this information to others in ways different from what is disclosed in this policy. ControlPro collects information from our users at several different points on our website.
Notice Regarding Advisor-Client Privileged Communications
You should also be aware that anything you tell us during the interview for the preparation of your tax return is confidential, but not protected from the SARS. Privileged communications (those that are protected from SARS authority to compel our testimony) are limited to non-criminal tax advice on matters before the SARS or non-criminal tax proceedings in federal courts. Although we consider any information you provide us as confidential, return preparation engagements are not covered by advisor-client privilege.
If you feel the nature of any subject matter to be discussed requires protected communications, please raise that issue so that we can discuss your possible need to consult with an attorney for legal advice.
Referrals are Welcome
Referrals are the cornerstone of any service business. This firm, like other professional service firms, relies on satisfied clients as the primary source of new business. Your referrals are both welcome and most sincerely appreciated!
Since your referrals are generally individuals you are well acquainted with, you can be assured that your personal, financial and tax data will not be shared with them.
An Expression of Confidence
When you refer clients here, you are expressing your faith and confidence in the services this office has and will continue to provide to you.
You may have business associates who need professional tax assistance, or family and friends who struggle to do their own taxes every year. No matter whom you refer, be assured that their individual tax needs will be looked after in the same professional manner you have been.
How will we use your data?
Our Company collects your data so that we can:
- Process your order and manage your account.
- Email you with special offers on other products and services we think you might like.
- Meet our legitimate interests, which include processing such Personal Data for the purposes of providing and enhancing the provision of our products, services (including taxation) and information, as well as advertising further products, credentials, designations, services, and information to you.
METHODS USED TO COLLECT PERSONAL DATA FROM AND ABOUT YOU
Direct interactions: You may give us your Identity, Contact, Profile, Financial (Customers only), Marketing and Communications Data by populating your online profile, changing details in Your Account, filling in online forms or by communicating with us verbally or by digital means). If you are a user who registers online for any training courses or webinars or requests a quote, we will receive your application and personal data associated with it.
Automated technologies or interactions: As you interact with the Website, we collect Technical Data and Usage Data including details of your device, browsing actions and patterns, searches, traffic data, web logs and other communication data and the resources that you access. We collect this personal data by using cookies, tracking codes, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.
Third parties: We may receive personal data about you from various third parties where you make this available on a public platform
Technical Data from providers such as Google Analytics and Adobe Analytics
Contact, Financial and Transaction Data from providers of technical, payment and delivery services such as Payfast
Contact and Profile Data from providers such as Mailchimp, LinkedIn, Facebook, Instagram.
JOB APPLICATIONS
If you do apply for a position at ControlPro, we request the following information in our CV form:
IP ADDRESSES AND COOKIES
We may collect information about your computer, including (where available) your IP address, operating system, and browser type, for system administration and statistical purposes.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. On revisiting the Website our computer server will recognise the cookie, giving us information about your last visit. They help us to improve the Website and to deliver a better and more personalised service. They enable us:
- to estimate our audience size and usage pattern;
- to store information about your preferences, and so allow us to customise the Website according to your individual interests and make your usage of the Website more enjoyable; and
- to speed up your searches.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting, you may be unable to access certain parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the Website. You can control the types of cookies we display here. If you opt out of accepting cookies, the functionality of our website may be limited. We deal with specific cookies or similar technology below. You can also learn more about our use of cookies and similar technologies and your choices below.
For information on how to control your cookies go to www.allaboutcookies.org
When you visit the Website, we check if you have provided consent previously. If you have not provided consent, then we display a cookie consent banner and ask for your consent and only trigger necessary cookies and similar tracking technologies until consent is provided. If you provide consent for all cookies and similar technologies, then we trigger all cookies and similar tracking technologies for all future visits to the website. If you wish to withdraw your consent, please send an e-mail to info@controlpro.works
LOG FILES
As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
SHARING
We sometimes share aggregated demographic information with our partners and advertisers. This is not linked to personally identifiable information. We also partner with third parties to provide specific services. When the user signs up for these services, we will share names or other information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. We will not voluntarily disclose any information about individual users to third parties, except as described in this privacy policy, or to comply with applicable laws or valid legal process, or to protect the rights or property of ControlPro and any partner sites.
ControlPro maintains relationships with outside service providers for some of the services offered through our site, for example Payfast.
Please be aware that any information you provide to these outside service providers is sent directly to those service providers, not to https://www.controlpro.works and is subject to their security and privacy policies. We encourage you to read the privacy policies of these outside service providers because their privacy practices may differ from ours.
LEGAL DISCLAIMER
In certain situations, ControlPro may be required to disclose personal information:
- In response to lawful requests by public authorities, including law enforcement requirements;
- if ControlPro is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information; or
- to any other third party with your prior consent to do so.
LINKS
This website may contain links to other sites. Please be aware that ControlPro is not responsible for the privacy practices of such other sites. This privacy policy applies solely to information collected on pages of this site.
COMMUNICATIONS
ControlPro may use your information to contact you about promotions and services. You are entitled, at any stage, to opt out of this service, by clicking on the “Unsubscribe” option on the email correspondence. This will redirect you to the unsubscribe page where you will be able to unsubscribe from the communication you received.
From time to time, we may send out essential communication related to the contracted services, where applicable. Users are not able to unsubscribe from these essential communications, which contain important information about the service that ControlPro provides to its customers in terms of the written agreement in place.
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you. We also work with online advertising partners Google, Microsoft Bing Ads, LinkedIn and Facebook Ads to show you products, services and offers which may be relevant to you. You have a variety of tools to control the data collected by cookies, web beacons, and similar technologies. For example, you can use controls in your internet browser to limit how the websites you visit are able to use cookies and to withdraw your consent by clearing or blocking cookies.
You will receive marketing communications from us if you have requested information from us or purchased services (including training) from us or if you provided us with your details when you requested a quote or registered for information and, in each case, you have not opted out of receiving that marketing.
SECURITY AND DATA STORAGE
This website takes every precaution to protect our users’ information online. When asked to enter sensitive information (such as a credit card number), the information is encrypted and is protected via secure sockets layer (SSL) encryption technology.
We also do everything in our power to protect user information offline. Access to all our users’ information is restricted in our offices and on the cloud. Only employees who need the information to perform a specific job (for example, our admin and services team) are granted access to personally identifiable information. Furthermore, all employees are kept up to date on our security and privacy practices. Employees (permanent or casual) are also required to sign a non-disclosure agreement. Finally, the servers on which we store personally identifiable information are kept in a secure, access-controlled environment. If a user’s personally identifiable information changes (such as their email address), or if a user no longer desires our service, we will provide a way to correct, update or remove that user’s personal details provided to us. Any changes you may require for personal information that we have can be edited/modified or deleted at any time as this is your right as a data subject. To do this, please send an email to info@controlpro.works
ACCESS AND CHOICE
Upon request ControlPro will provide you with information about whether we hold any of your personal information. If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, ask to have it removed from a public forum, directory or testimonial on our site or deactivate it by sending an e-mail to info@controlpro.works
We will retain your information for as long as you remain a customer or as needed to provide you services that you request. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
SOCIAL MEDIA WIDGETS
Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini- programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
PROTECTION OF PERSONAL INFORMATION
Our client directory and client databases (enquiries) contain personal information as defined in the Protection of Personal Information Act, 2013 (“POPI”). ControlPro does ensure that the 8 conditions for lawful processing are applied for all personal information and special personal information processed in the course of our services and products supplied to customers.
CHOICE/OPT OUT
Users who no longer wish to have communications from ControlPro may send an email to info@controlpro.works or choose “OPT OUT” or “unsubscribe” to any newsletters received.
NOTIFICATION OF CHANGES
If we decide to change our privacy policy, we will post those changes to this privacy policy, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage prior to the change becoming effective.
What are your data protection rights?
- Our Company would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
- The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Thank you for allowing this us to be of service to you!
CONTACT US
Email: info@controlpro.works
Information Officer: Thirusha Govender – thirusha@controlpro.works or telephone 033 3861302
Last Updated: 30 June 2021